At FABRIQLO, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

🔁 Exchange Policy

  • You can request an exchange within 7 days of receiving your product.
  • Products must be unused, unwashed, and in original packaging with tags.
  • Exchange is subject to stock availability.
  • If the desired size or color is unavailable, you may choose another item of equal value.

💰 Refund Policy

We currently offer refunds only under the following conditions:

  1. You received a wrong or defective product.
  2. The product is damaged upon delivery.
  3. The product is out of stock after payment.

In these cases:

  • A full refund will be processed within 5-7 business days via your original payment method (bkash/Nagad/card).

🚫 Non-Exchangeable & Non-Refundable Items

  • Innerwear or undergarments
  • Items bought during promotional sales
  • Customized or altered garments

📦 How to Request an Exchange or Refund

  1. Email us at: support@fabriqlo.com
  2. Mention your Order ID, issue, and attach a clear photo if applicable.
  3. Our team will respond within 24–48 hours.

🛍️ Return Shipping

  • Return shipping cost will be borne by the customer (unless it’s our mistake).
  • Please ensure safe packaging to avoid damage during return transit.

🔄 Replacement Time

  • Replacement delivery may take 5-10 business days, depending on your location.

If you have any questions, feel free to contact our support team.

📞 Hotline: +8801611-XXXXXX
📧 Email: support@fabriqlo.com

Thank you for shopping with FABRIQLO – where comfort meets confidence.